Privacy policy

Privacy policy

Effective November 7, 2026 · Operator: SeedAI Inc.

In short

1. What we process and why

CategoryDataPurposeWhere it's kept
App dataAlbums and track info, audio files, skip points, bookmarks, positions, settingsRunning the appOnly on your device; we have no access. Kept until you delete it
Google connection (optional)OAuth tokens, your Google account email addressDownloading the Drive files you pick, device sync, showing the connected accountStored on your device. The sign-in code exchange and token refresh pass through our serverless function in transit only; nothing is stored or logged
Sync file (Pro, optional)Album and track list metadata (no audio)Seeing the same albums on several devicesThe hidden app folder (appDataFolder) in your own Google Drive
License check (Pro)License key, device name (e.g. iPhone-1a2b3c4d)Confirming the purchase and managing device slotsForwarded to Lemon Squeezy for verification. Our server doesn't store it and returns a signed receipt, which is stored on your device
PurchaseName, email, payment method, country, order historyPayment, taxes, sending the license key, support and refundsProcessed and kept by Lemon Squeezy. We can see the buyer's email and order history in the seller dashboard and use it only for support and refunds
Access logsIP address, request time, browser informationOperating the service and security (abuse prevention)Standard logs processed by our host Cloudflare. To stop repeated attempts the functions keep IP addresses in memory for up to 10 minutes; we don't otherwise collect or analyze them
SupportEmail address and messageReplyingKept for 3 years after the reply, then deleted

2. Google user data

If you connect a Google account, MyLoop requests only these permissions:

Data received from Google is used only for these features. It is not sent to our servers, sold, used for advertising or shared with anyone. No human reads it (unless you show it to us in a support request, or it's needed for security or required by law).

MyLoop's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Disconnecting: Settings → Google Drive → Disconnect revokes the token and removes it from the device. To delete the sync file left in Drive, go to Google Drive settings → Manage apps → MyLoop → Delete hidden app data. You can also remove access under third-party apps in your Google account.

3. Retention and deletion

4. Service providers and international transfer

We use the services below; data may be transferred over the network to servers in the United States and other countries.

RecipientCountryDataPurposeRetention
Cloudflare, Inc.US and othersAccess logs, serverless requests (sign-in code, license key, device name)Website hosting, serverless functionsPer Cloudflare's policy
Lemon Squeezy, LLCUSPurchase data, license key, device namePayment (merchant of record), license issuing and checksPer Lemon Squeezy's policy and applicable law
Google LLCUSGoogle connection dataGoogle sign-in and Drive that you connect yourself (handled between you and Google)Per Google's policy

If you don't want any transfer, use only the free features without connecting Google or buying Pro; your app data then never leaves the device.

5. Cookies and tracking

MyLoop uses no cookies, advertising identifiers or analytics. Browser storage (IndexedDB, localStorage) is used only to keep what the app needs on your device (albums, audio, settings, sign-in state).

6. Your rights

You can access, correct or delete your data and ask us to stop processing it at any time. App data and the Google connection can be changed or deleted inside the app; send requests about purchase data to the contact below. Children under 14 need a parent's or guardian's consent to purchase.

7. Security

8. Contact

SeedAI Inc. · [email protected]

9. Changes

Changes to this policy are posted on this page with the effective date. Significant changes are announced 7 days in advance. If this English version and the Korean version differ, the Korean version prevails.